How Our AI Answers for Cleaning companies
Wednesday 1:30pm. The whole crew is mid-job in an office building. A bond-clean enquiry calls — high value, time-sensitive, and normally straight to voicemail.
AI Receptionist
Answers 24/7
Thanks for calling! The team's on a job right now, but I'm the AI assistant and I can get your quote organised straight away. What do you need cleaned?
I'm moving out next Friday and need a bond clean. Real estate is doing the inspection that afternoon.
No stress — bond cleans before inspection are our bread and butter. How big is the place — how many bedrooms and bathrooms, and is there carpet?
Three bedrooms, two bathrooms, carpet in the bedrooms only.
Got it — 3 bed, 2 bath, carpet steam in the bedrooms. Which suburb is the property in, and will the place be empty on the day?
Blacktown. Yes, we'll be fully moved out by Thursday night.
Perfect — empty makes it faster. I've pencilled Friday morning 8am so it's fresh for the afternoon inspection. The team will confirm the exact quote today. Can I grab your name and best mobile?
Sure, 0400 000 000.
All captured: bond clean, 3 bed 2 bath plus bedroom carpets, Blacktown, Friday 8am pencilled, inspection that afternoon. You'll get an SMS confirmation and the quote today. Good luck with the move!
Scripted example of how our AI receptionist handles this call type.
What Just Happened
- High-value bond-clean enquiry captured while the crew stayed on the job
- Full job scope collected — size, carpets, suburb, access, deadline
- Time slot pencilled ahead of the real-estate inspection
- Details texted to the owner for a same-day quote
- Enquiry saved instead of lost to voicemail
That was a scripted example — the real thing is live on this site right now.
Common Questions
Can the AI give cleaning quotes on the phone?
It says what you tell it to. Most cleaning businesses have it collect the full job scope — rooms, carpets, suburb, timing — then you confirm the price by SMS the same day. You keep pricing control without losing the lead.
Our jobs vary a lot — can it ask the right questions?
Yes. You define the questions per service type: bond cleans, regular cleans, offices, carpets. It asks exactly those, every time, so quotes come back accurate.
Does it handle recurring clients differently?
It can recognise repeat enquiries by flow — existing clients get rescheduling and requests taken as priority messages; new enquiries get the full quote flow.
What hours does it cover?
24/7 — evenings and weekends are when movers and office managers actually ring. Every one of those calls gets answered and captured.
Explore More
See how the AI receptionist & chatbot service works end to end, or check plans and pricing.