How Our AI Answers for Tradies
Tuesday, 10:15am. The electrician is on a roof mid-job and can't answer. Normally this caller rings out, then dials the next sparky on the list.
AI Receptionist
Answers 24/7
G'day, thanks for calling! The team's out on the tools right now, but I'm the AI assistant and I can get you sorted. What do you need done?
Half the power points in my kitchen stopped working this morning. The rest of the house is fine.
Righto — sounds like it could be a tripped circuit or a faulty point. Quick check: have you looked at your switchboard for a tripped safety switch?
Yeah I flicked it back but it tripped again straight away.
Good to know — leave it off for now, that switch is doing its job. This needs an electrician on site. There's an opening Thursday between 9 and 11am, or Friday early. What suits?
Thursday works. How much will it cost?
Diagnosis and quote happen on site before any work starts, so you'll know the price before saying yes. Can I grab your name, address and best mobile for the booking?
Sure — 12 Example St, Parramatta. Mobile is 0400 000 000.
Booked: Thursday 9–11am at 12 Example St. You'll get an SMS confirmation now and a reminder the night before. The team has your number if anything changes. Anything else?
Scripted example of how our AI receptionist handles this call type.
What Just Happened
- Call answered while the tradie stayed on the tools
- Basic safety triage before booking (switchboard check)
- Job booked with a two-hour arrival window
- Address and mobile captured, confirmation and reminder SMS queued
- Job details texted to the tradie — no phone tag
That was a scripted example — the real thing is live on this site right now.
Common Questions
What happens when I am on a job and cannot answer?
The AI answers every call instantly, books the job into your calendar, and texts you the details. If a call is urgent, it can flag it so you can ring back between jobs.
Can it give quotes over the phone?
It says exactly what you tell it to. Most tradies have it explain that quoting happens on site, then lock in the booking — so you never lose the lead while keeping pricing control.
Does it work after hours and weekends?
Yes — 24/7. After-hours callers get booked or, for genuine emergencies, handled by rules you set (for example, reading out your emergency callout terms first).
What does a missed call actually cost a tradie?
Callers who reach voicemail usually ring the next business on the list. One booked job typically pays for the service many times over — and the AI answers every call, not just the ones you can reach.
Explore More
See how the AI receptionist & chatbot service works end to end, or check plans and pricing.